1. Introduction
This Privacy Policy explains how Briefer Technologies AB, a Swedish limited liability company with organization number 559540-9144 ("Company", "we", "us", or "our"), collects, uses, processes, and protects your personal data when you use our Briefer platform and services ("Service").
We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 ("GDPR") and Swedish data protection legislation.
2. Who We Are and How to Contact Us
Data Controller: Briefer Technologies AB
Organization Number: 559540-9144
Contact: [email protected]
For all privacy-related inquiries, data subject requests, or concerns about how we handle your personal data, please contact us at [email protected].
3. Data We Process on Behalf of Our Customers
When our customers (companies, funds and investor networks) upload or connect data about their shareholders, investors, board members and contacts, the customer is the data controller and Briefer is the data processor under a Data Processing Agreement (GDPR Article 28). For this data, Briefer:
- Processes it only on the customer's instructions, to provide the Service
- Never uses it to train AI models
- Stores it in the EU
- Deletes it when the customer's agreement with us ends
If you are a shareholder, investor, board member or contact of one of our customers, please direct requests about your personal data to the company that holds it. If we receive such a request, we forward it to that customer. For questions, contact [email protected]. Our Data Processing Agreement is published at briefer.vc/dpa.
4. What Personal Data We Collect
4.1 Information You Provide Directly
- Account Information: Name, email address, job title, company name, phone number
- Profile Data: Professional information, preferences, and settings
- Communication Data: Messages, feedback, and correspondence with us
- Payment Information: Billing details (processed securely through Stripe)
4.2 Information We Collect Automatically
- Usage Data: How you interact with our Service, features used, time spent
- Technical Data: IP address, browser type, device information, operating system
- Log Data: Access logs, error reports, performance metrics
- Analytics Data: User behavior patterns, feature adoption, service performance
- Signing Evidence: When you sign a document through Briefer, we record your verified email address, the name you type, your signature, the times the code was sent and verified and the document was signed, your IP address, the country of that IP address and your browser.
4.3 Information from Third Parties
- Integration Data: Data from connected services via Composio integrations
- Authentication Data: Information from Supabase authentication services
- AI Processing Data: Content and data processed through Anthropic's AI services
5. How We Use Your Personal Data
5.1 Legal Bases for Processing
We process your personal data based on:
- Contract Performance: To provide and maintain our Service
- Legitimate Interests: To improve our Service, ensure security, and conduct business operations
- Legal Compliance: To comply with applicable laws and regulations
- Consent: Where specifically obtained for certain processing activities
5.2 Purposes of Processing
- Service Delivery: Providing, maintaining, and improving our platform
- Account Management: Creating and managing user accounts and subscriptions
- Communication: Sending service-related notifications, updates, and support
- Payment Processing: Managing billing and payments through Stripe
- AI Services: Enhancing functionality through AI-powered features via Anthropic
- Analytics: Understanding usage patterns to improve our Service
- Security: Protecting against fraud, abuse, and security threats
- Legal Compliance: Meeting regulatory requirements and legal obligations
6. Third-Party Services and Data Sharing
We work with trusted third-party service providers to deliver our Service. Your data may be processed by:
6.1 Hosting and Infrastructure
- Supabase: Database, authentication and file storage. EU (Stockholm).
- Railway: Application hosting (API, frontend, AI worker). EU (Amsterdam).
- Cloudflare: CDN, DDoS protection and edge cache. EU. Processes request metadata and IP addresses transiently.
6.2 AI and Connector Services
- Anthropic: LLM inference. US. Zero data retention, no training on your data.
- Cohere: Embeddings and reranking. US. Zero data retention, no training on your data.
- Reducto: Document parsing (text, tables and OCR from uploaded files). EU. Zero data retention, no training on your data.
- Composio: Connector broker for services such as Slack, Gmail and Drive. US. Holds the OAuth tokens for connected accounts.
6.3 Analytics Services
- Mixpanel: Product analytics and usage tracking to understand how our Service is used and improve user experience. Data is processed on EU servers (api-eu.mixpanel.com). Mixpanel receives pseudonymous user IDs; no names or email addresses. Mixpanel is configured to opt users out by default until consent is given or the user registers for an account.
6.4 Communication and Payment
- Resend: Email delivery and open/click tracking. EU.
- Stripe: Subscription billing (PCI DSS compliant). EU.
Transfers to US providers rely on Standard Contractual Clauses.
6.5 Data Processing Agreements
We have appropriate data processing agreements in place with all third-party processors in accordance with GDPR Article 28. These agreements ensure adequate protection of your personal data.
7. International Data Transfers
Some of our third-party service providers may process data outside the European Economic Area (EEA). When we transfer your personal data outside the EEA, we ensure appropriate safeguards are in place:
- Standard Contractual Clauses: EU-approved contractual protections, incorporated in each provider's data processing agreement
8. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy:
- Investor Updates and Attachments: Retained while the workspace is active. Deleted on workspace deletion.
- Dataroom Files: Retained while the workspace is active. Deleted on workspace deletion.
- Audit Log: Append-only, tamper-resistant at the database privilege level. Retained while the workspace is active and for 12 months after termination, then deleted.
- Engagement Events: Same-day events are merged; rows retained while the workspace is active.
- Email Tracking (Open/Click): Retained 24 months from send.
- Account and Billing Data: Retained while the subscription is active and 7 years thereafter for tax compliance.
- AI Providers (Anthropic, Cohere, Reducto): Zero retention. Prompts, completions and parsed documents are not stored by the providers and are not used for training. Calls are made under zero-data-retention agreements.
- Signed Documents and Signing Evidence: Retained for 10 years after the document is completed (the Swedish general limitation period), so that the signature can be proven if it is ever disputed. Deleting a signed document in the workspace hides it but does not erase it. During this period we keep the data even after a request for erasure or the deletion of the workspace, because keeping it is a legal obligation and necessary to establish, exercise or defend legal claims (GDPR Article 17(3)(b) and (e)). After 10 years it is deleted.
- Backups: Daily snapshots via Supabase, retained 7 days. Restore testing performed quarterly.
- Legal Hold: Data may be retained longer if required for legal proceedings
9. Your Rights Under GDPR
As a data subject, you have the following rights:
9.1 Access Rights
Right to access your personal data and obtain information about our processing
9.2 Correction and Deletion
- Right to rectify inaccurate personal data
- Right to erasure ("right to be forgotten") under certain circumstances
9.3 Processing Rights
- Right to restrict processing in certain situations
- Right to object to processing based on legitimate interests
- Right to data portability for data provided under contract or consent
9.4 Consent Rights
- Right to withdraw consent at any time (where processing is based on consent)
- Right not to be subject to automated decision-making, including profiling
9.5 Exercising Your Rights
To exercise any of these rights, contact us at [email protected]. We will respond within one month of receiving your request. If your request is complex or we receive multiple requests, we may extend this period by two months with notification.
10. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:
10.1 Technical Measures
- Encryption of data in transit and at rest
- Secure authentication and access controls
- Regular security assessments and updates
- Automated monitoring and threat detection
10.2 Organizational Measures
- Staff training on data protection and security
- Access controls and need-to-know principles
- Regular review of data processing activities
- Incident response and breach notification procedures
11. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. In accordance with GDPR and the ePrivacy Directive, we obtain your consent before setting non-essential cookies.
11.1 Types of Cookies
- Essential Cookies: Required for basic Service functionality, including authentication, security, and session management. These cookies cannot be disabled as they are necessary for the Service to function.
- Analytics Cookies: Help us understand how you use our Service through Mixpanel analytics. These cookies collect information about your interactions with our platform, including pages visited, features used, and session duration. Analytics data is stored on EU servers (api-eu.mixpanel.com). Legal basis: Consent for marketing site visitors; Legitimate Interest for registered users (see Section 11.4).
- Functional Cookies: Remember your settings and preferences to enhance your experience
11.2 Cookie Details
- Mixpanel (mp_*): Analytics cookies for usage tracking. Provider: Mixpanel Inc. Purpose: Understanding user behavior to improve our Service. Retention: 1 year.
- Supabase Authentication: Essential cookies for user authentication and session management. Provider: Supabase Inc. Retention: Session-based.
- Cookie Consent (briefer_cookie_consent): Stores your cookie preferences. Provider: Briefer. Retention: 1 year.
11.3 Cookie Consent Management
When you first visit our marketing website, you will be presented with a cookie consent banner that allows you to:
- Accept all cookies
- Reject all non-essential cookies
- Customize your preferences for each cookie category
You can change your cookie preferences at any time by clearing your browser's local storage or contacting us at [email protected]. Additionally, you can manage cookies through your browser settings.
11.4 Analytics for Registered Users
For registered users who have agreed to our Terms of Service, we process analytics data based on Legitimate Interest (GDPR Article 6(1)(f)) and Contract Performance (GDPR Article 6(1)(b)). This allows us to understand how our Service is used and improve it for our customers. This processing is necessary for providing and improving our B2B service, conducting security monitoring, and maintaining service quality. You may object to this processing by contacting us at [email protected], though this may affect our ability to provide certain service improvements.
12. Children's Privacy
Our Service is designed for business use and is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If we become aware of such collection, we will delete the data promptly.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:
- Posting the updated policy on our website
- Sending email notification to registered users
- Providing notice through our Service interface
Continued use of our Service after changes constitutes acceptance of the updated Privacy Policy.
14. Complaints and Supervisory Authority
If you believe we have not handled your personal data in accordance with this Privacy Policy or applicable data protection laws, you have the right to lodge a complaint with:
Swedish Authority for Privacy Protection (IMY)
Website: www.imy.se
Email: [email protected]
You may also contact us directly at [email protected] to resolve any concerns.
15. Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity. We will notify you of such transfer and any changes to this Privacy Policy.
16. Contact Information
For questions about this Privacy Policy or our data processing practices, contact us at:
Briefer Technologies AB
Organization Number: 559540-9144
Email: [email protected]